FAQ - Ofte stilte spørsmål

The booking must be registered and paid by 23.58

Short-term stays can be canceled free of charge no later than 24 hours before arrival.
Stays of 30-90 days must be canceled 7 days before arrival.
Bookings over 90 days must be canceled 14 days before arrival. 

YES. To access the Wilhelmsen House and your room, payment must be made. We do not accept cash. When paying with a card on the spot, this must be agreed in advance.

The code for your room will be sent out between 2 pm and 3 pm the day you will arrive.

No, we only have a regular staff in the house between 08.00 - 16.00 in the working days, but please don't hesitate to call us at +47 971 35 000, press 5 if you have any question.

Yes, we have parking against payment just outside Wilhelmsen House (25 NOK per hour and 125 NOK per day). There is also a charging station for electric cars. Drive-in at the back of the house.

WH is located just ahead of central hospital of Vestfold, and a 5 minute walk to the train- and busstation.

Yes, just send us an email to post@wh.no and we will help you extend your stay. All you have to do is pay trough the payment link we're sending you.

Yes. The password is wh

No, unfortunatly we can't put in extra beds, however all our rooms have a 150cm wide double bed.

Yes, we can put in an extra traveling bed for infants. This is an extra charge of NOK 199 pr night.

Nei, vi har ikke restaurant men et lite koselig bakeri. Her kan man kan kjøpe frokost og lunsj + kaker og kaffe hver dag. Se åpningstider og meny her.

Unfortunately, we do not have a room / apartment adapted for the disabled, but please feel free to contact us (post@wh.no or call 971 35 000 and key 5) as there may be aparments that still suits your needs.

No, pets are not allowed at Wilhelmsen House

Yes, please contact us by mail post@wh.no and tell us what you want. The cost is 150 NOK.

That we do. Contact us at post@wh.no

All rooms are equipped with bedlinens and towels, hair dryer, soap and toilet paper. Rooms with kitchenettes have all the tools needed and glass / dishes / utensils / frying pan and boilers. Guests have free access to the laundry in the basement where you have two washing machines, a dryer, and a ironing station at their disposal for free. Our guests can also work out for free at our gym.

Yes it is. If you stay for one night the cleaning-out is included. If you stay for two days or more the room will be cleaned each 5. day. Linen and towels are changed while cleaning, if you are in need of extra towels before each cleaning interval, contact us at post@wh.no